Community Guidelines

At Franco Buddy, we are committed to providing a safe, respectful, and effective learning environment for all students, teachers, and staff. Please review our comprehensive guidelines and policies below.

1. Student Conduct

• Be respectful to instructors, staff, and fellow students at all times.
• Participate actively and positively in all classes and activities.
• Use appropriate language and behavior in all communications.
• Do not engage in disruptive, harassing, or discriminatory behavior.

2. Teacher Conduct

• Provide high-quality, professional instruction and support.
• Foster an inclusive and respectful classroom environment.
• Maintain confidentiality of student information.
• Report any concerns or violations to administration promptly.

3. Online Class Etiquette

• Join classes on time and be prepared with necessary materials.
• Mute your microphone when not speaking to minimize background noise.
• Dress appropriately for video sessions.
• Use the chat and other tools respectfully and constructively.

4. Anti-Harassment and Discrimination

• Harassment, bullying, or discrimination of any kind will not be tolerated.
• Report any incidents to info@francobuddy.com immediately.

5. Academic Honesty

• All work submitted must be your own.
• Do not engage in cheating, plagiarism, or unauthorized collaboration.

6. Attendance and Participation

• Regular attendance is expected for all enrolled courses.
• Notify your instructor in advance if you must miss a class.
• Active participation is essential for language learning success.

7. Payment and Refund Policy

• All course fees must be paid in advance unless otherwise stated.
• Refunds are subject to our refund policy. Contact info@francobuddy.com for details.

8. Technology Use

• Use the online platform and resources for educational purposes only.
• Do not share your login credentials or access with others.
• Do not attempt to disrupt or compromise the security of our systems.

9. Privacy and Confidentiality

• Respect the privacy of others. Do not record or share classes without permission.
• Personal information is handled according to our Privacy Policy.

10. Reporting Issues

• If you experience or witness any inappropriate behavior, technical issues, or policy violations, report them to info@francobuddy.com immediately.

11. Disciplinary Actions

• Violations of these guidelines may result in warnings, suspension, or removal from courses without refund.
• Serious violations may be reported to appropriate authorities.

12. Updates to Guidelines

We may update these guidelines and policies as needed. Please review them regularly for any changes.

13. Contact Us

If you have any questions or concerns about these guidelines, please contact us at info@francobuddy.com.